MemoVance Pro Official Website › Blog › Memo Vance Pro Phone Number
Which memo vance pro phone number should you call for your question?
There is more than one memo vance pro phone number, and they do not answer the same questions. Two telephone numbers and three email addresses are attached to this product. This post sorts them by what each one can actually do, so your call goes to the right place the first time.
The memo vance pro phone number for orders, tracking and refunds is +1 (302) 200-3480. The distributor printed on the bottle is on +1 (877) 257 0710 and answers questions about the capsule itself. The website team uses email only. Have your order ID ready before you call.
- Orders, tracking, address changes and refunds: the order desk, +1 (302) 200-3480.
- Questions about the capsule or its batch: the distributor on the bottle, +1 (877) 257 0710.
- Mistakes on this website, sources, privacy and press: [email protected], Mon to Fri 9:00am to 5:00pm ET.
- Only the order desk can see an order. The website address cannot look one up or start a refund.
- The order ID sits at the top of the confirmation email and every call about a transaction starts with it.
Which memo vance pro phone number answers which question?
The contact page sets out five routes. The table below is the short version.
| Your question | Who can answer | How to reach them |
|---|---|---|
| Parcel not arrived, or no tracking number | Order desk | +1 (302) 200-3480 |
| Change an address before despatch | Order desk | +1 (302) 200-3480, by phone |
| Start a refund inside the window | Order desk | +1 (302) 200-3480 |
| Question about the capsule or its batch | Distributor on the bottle | +1 (877) 257 0710 |
| Mistake on the website, a source, privacy, press | Website team | Email, Mon to Fri 9:00am to 5:00pm ET |
From the site's contact page. The order desk also has a support email, shown in the page footer.
Notice that two numbers belong to two different organisations. That is why people feel the product has too many numbers. It is simpler once you know who holds what.
When is +1 (302) 200-3480 the memo vance pro phone number you need?
This is the desk that took your payment. The site says it is the only one that can see an order. Tracking, address changes, replacements, cancellations and refunds all sit here.
The site lists the phone first because a refund needs a return authorisation and a destination, and these come faster spoken than written. It also says a call with the right details runs about four minutes, while a call without them runs twenty.
Before you dial, have these ready: the name on the order, the order ID, the email given at checkout, and what you need, such as a missing parcel or a refund. Dates and anything a tracking page shows help too.
Know who to call before you order
The order button opens the seller's checkout, which holds your order record and the 180-day term. Keep the confirmation email, because the order ID is the first thing the desk asks for.
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When do you call the number on the bottle?
The bottle prints a distributor block: Memovance Pro, PO Box 12730, Ogden, UT 84404, telephone +1 (877) 257 0710. The site describes it as the route for a question about the product, not the transaction. Examples are how a batch was filled, whether a formulation has changed, or what a best-before date refers to.
It is also the only contact route that arrives in the parcel. So a buyer can use it without any record of where they bought the bottle. It cannot see your order, so it cannot refund you.
The site notes that no manufacturing company is named anywhere on the artwork, only this distributor and the origin line. See the post on who makes the product.
What can the website team help with?
The website email is for the pages, not the product. The site lists a figure that looks wrong, a source that does not support its claim, a broken link, a privacy request or a press question.
It cannot look up an order, change an address, cancel anything or issue a refund. It has no access to the seller's systems. An email there about a parcel gets a polite reply pointing you back to the order desk, and the site says that costs a day.
If you spot a mistake, quote the sentence and the page address. The site says fixes normally land inside a week.
How do you make a call go well?
- Find the confirmation email first. It holds the order ID and the date of purchase.
- For a refund, ask for the return authorisation and the destination address to be emailed while you are still on the call.
- Write down who you spoke to and the date. It is rarely needed and very useful once.
- For a parcel that has stopped moving, check the carrier's own tracking page before you call. The site says this is usually a scanning gap.
Hours for the order desk are not published on the contact page. Only the website team lists hours. If your call is not answered, try again and keep the order ID in an email draft so you can send it at once.
MemoVance Pro is a dietary supplement. It is not a drug and it is not FDA approved, and no supplement is. It is not meant to diagnose, treat, cure or prevent any disease. If you take medicine, are pregnant or nursing, or have a health condition, ask your doctor or pharmacist first. If a memory change has been noticed by other people, see a doctor rather than trying a supplement.
Frequently asked questions
What is the memo vance pro phone number for refunds?
The order desk takes refunds on +1 (302) 200-3480. Call with your order ID. The website address cannot start a refund.
Is +1 (877) 257 0710 the same company as the order desk?
No. The site says the distributor block printed on the bottle is a different organisation from the order desk. Use it for questions about the capsule or its batch.
Can I email instead of calling?
For the website itself, yes. For a refund, the site prefers a call, because the authorisation and destination come faster that way. The order desk also has a support email.
What are the order desk's opening hours?
They are not published on the contact page. Only the website email lists hours, Monday to Friday 9:00am to 5:00pm ET.
Can the website team change my address?
No. Only the order desk can, and only before despatch. After despatch the carrier decides.
What do I need before I call?
The name on the order, the order ID from the confirmation email, the email address used at checkout and a clear description of the problem.
Our view
The number of routes looks messy, but each one has a clear job. Use the order desk for anything about money or parcels. Use the distributor for the capsule. Use the website team for mistakes on the pages.
We think the site does the right thing by saying plainly what its own address cannot do. A buyer who knows that saves a day. We would still like to see order desk hours published, and we would like the site to name the company that fills the bottles. Neither is on the pages today.